Do you want to know why you should use Gates Railings Direct?

Gates Railings Direct offers better quality coal bunkers, gates, handrails, railings, balustrades, and balconies than any other local or online supplier you may have purchased from in the past. They are crafted and manufactured from solid and durable materials to ensure longevity and weather resistance outside.

Furthermore, the company has established a fabulous reputation amongst its customers over the years it has been in business. The Trustpilot reviews left for Gates Railings Direct speak for themselves.


 

 

 

Trustpilot Reviews

Gates Railings Direct has received several positive Trustpilot reviews from many satisfied customers. Here are a few notable Trustpilot reviews left for the company:

"From my initial call with Dean, I felt confident I was dealing with the right company for my specific needs. He offered me great advice, despite my constant stream of questions. Unfortunately, the gate and railings were delivered damaged (not their fault) and I fully expected the usual "well they left our factory in perfect condition" excuse. Instead, I received assurances that GRD would both collect and repair at their cost and that they were more than happy to help. They recently delivered the gate and railings in perfect condition, even taking the opportunity to powder coat again. I have nothing but praise for their fantastic customer service; both helpful and accommodating. Thank you GRD - I'm so grateful to you for keeping my stress levels to a minimum! I would recommend you in an instant!" - Vaughan Gordon (5 - Star Review)

"Some near neighbours recommended GRD to us as offering an exemplary service and that is what we received from the whole GRD team. We showed them images of a small section of railings still standing while all the rest had long been replaced by an inappropriate and now rotting timber wicket fence. They closely matched the existing railings profile and carefully assessed the very tricky installation, discussing options as they worked out possibilities to circumvent some concrete foundations to the house and decaying edging brickwork. Their friendly, helpful and consistent communications with us, clear guidance and scheduling has resulted not only in fine quality, handsome and much admired powder-coated reinstatement of the railings but also a great improvement in the overall appearance of our old cottage. They removed the old fence and cleaned all the debris from the site. Thoroughly recommended!" - Hemoila (5- Star Review)

"The service was exceptional. From planning, measuring, advice at the beginning, the team were fabulous. Communication was amazing and quick.
The product received was of extremely high quality and transformed our garden completely." - Angela Poole (5 - Star Review)

"We got very good advice on the type of railings we needed. They came and measured up almost at once. We were told that production could take up to eight weeks, but they were completed in only six weeks. They phoned to make an appointment to fit the railings, and this was for just a couple of days ahead. The railings were fitted very securely and with no mess at all. We couldn't be happier with the service, the quality, the fitting, or the sensible cost."  - Trevor Hahn (5-Star Review)

"Emailed this company as needed a new post for railings to match others. Very quick to reply and get measurements, Dean was very friendly and helpful. All details sorted via phone and email within 30 minutes of enquiry. Post arrived 5 weeks later and was spot on. Excellent customer service by everyone, a real credit to the company. Thank you" - Julie Seaton (5 - Star Review)

“Excellent quality gate and railings and fitted really well by the 2 fitters that left the job clean and tidy. A very good company to deal with.” – David Sutton (5-Star Review)

“We were extremely pleased with every aspect of GRD and fully recommend them. Their finished product is very good, and there was no mess left. Friendly, local company too. Would go back to them in the future.” – Steve Fryer (5-Star Review)

Read a selection of other positive reviews from past customers on Trustpilot to discover more!