Below is a selection of customer testimonials.
Please contact us if you would like more information about any of them.
Emailed this company as needed a new post for railings to match others. Very quick to reply and get measurements, Dean was very friendly and helpful. All details sorted via phone and email within 30 minutes of enquiry. Post arrived 5 weeks later and was spot on. Excellent customer service by everyone, a real credit to the company. Thank you.
Julie Seaton
We got very good advice on the type of railings we needed. They came and measured up almost at once. We were told that production could take up to eight weeks, but they were completed in only six weeks. They phoned to make an appointment to fit the railings, and this was for just a couple of days ahead. The railings were fitted very securely and with no mess at all. We couldn't be happier with the service, the quality, the fitting, or the sensible cost.
Trevor Hahn
Really please with our gate. Dean and the team were very helpful with both this and our previous purchase of railings. Provide good advice, great service and a lovely product, all at a really good price.
Paul Nathan
Many thanks to everyone involved in making my hand rail. It looks fabulous. It was delivered promptly and well protected.
Mr Eady
The railings are spectacular, really so very pleased with them.
Mr Fox
Thanks for sorting so quickly, much appreciated. Looks really good.
Mr Cragg
Both [handrails] fitted now, looks great. We’re very pleased, nice to deal with you.
Mr Anderson
Gate fitted and we are happy. Thanks very much.
Mrs Farthing
I am delighted with product which I found very easy to install.
Mr Cahill
The railings are now installed, and I am very pleased with the end result. The railings look good and feel good too. Thanks for your good service.
Mr Jones
I got the fencing up and I’m very happy. Thanks for all of your help.
Mr Eaton
The rail has now been set up. We are very happy with the finished outcome.
Mr Luckhoo
We are very pleased with our new gate.
Mr Harrington
Fitted the railings today and they slotted in perfectly. Can’t thank you all there enough. Absolutely superb. Please pass on my thanks.
Mr Balchin
They look great and we are so pleased. The design worked very well with the edging rail and the actual railings themselves are smashing. They are chunkier and more solid that I thought they might be which is good. Thanks so much for all your patient help.
Mrs Letham
Received my order yesterday, all packed well and in good order. I installed everything today for the client… superb product and very easy to work with. Client very happy. Thank you for all your help.
CL Joinery
Thanks for the lovely railings, they’ve just been installed and look great.
Mrs Wolf
Let me thank you and the team at Gates Railings Direct for your prompt responses and service. [The] fitted gate and railings look great.
Mr Fogden
Thanks for this and all the help you and your colleagues gave me, much appreciated.
Mr Webster
[My] handrail, now successfully installed! Very pleased, thank you.
Mrs Buckle
Thank you very much for a perfectly fitting and beautiful gate.
Mr Luyken
Handrail now installed and painted, looks great.
Mr Davis
I am delighted to say that the railings arrived this afternoon and I have just finished installing them, they look great. Thank Anthony for [his] assistance please tell him how pleased we are.
Mr Moore
This is to let you know I’ve now fitted my new railing into place and I’m delighted with the finished result and would be happy to use your company in future. The fixings your colleague recommended were spot on and made the job that much easier.
Mr Wilson
I’m very pleased with my railings as well as the service.
Ms Manley
Extremely happy with the quality and the service you provided from start to finish.
Mrs Ash
The railings were delivered today, all in perfect condition, they look fantastic. So far one neighbour and the postman have commented on how nice they are.
Mr Walker
I thought I would contact you just to say thank you for all your help with the hand rails I purchased. They exceeded my all expectations. Thanks once again. Excellent service, excellent product.
Mr Macey
[The railing] looks great, excellent product and service thanks. Would certainly recommend and keep your details for future reference.
Mr Clark
The handrail arrived this morning. I haven’t checked it out yet but am certain that it will be perfect. Thank you for the marvellous service
Mrs Bartlett
The railings are perfect and exactly what we needed as we have ageing relatives Thank you.
Mrs Miles
I would like to thank your company for the brilliant service you gave on our order. The railings arrived in good time and look fantastic. [They will be featured on a] programme on More4 called Building the Dream with Charlie Luxton.
Mrs Hepden
Gates arrived yesterday and were in place on the same day. Great quality, service and they look splendid – many thanks.
Mr Woods
Very pleased with the quality and looks, would highly recommend to my friends.
Mrs Hands
The railings look absolutely fantastic, thank you so much.
Mrs Alderidge
Really pleased with my new rails which mean I can get into the garden [more easily] Mrs Harding
I would just like to thank you so much for the lovely railings you made for my dad. We are over the moon with them. I enclose a photograph of the railing erected to his steps, so you can see how smart they look. Thank you once again for doing a great job.
Mrs Wassell
Just to say that the gates and railings are going into position very well and it is all looking very smart. The finished product will be lovely. Brettell Bros have done a lovely job on them.
Hither Green Community Project
My railing arrived in perfect condition and is now installed. Please convey my thanks to the team for an excellent job and for their help in designing the custom railing which fits the steps perfectly. The product has exceeded my expectations in its solid construction and durable finish. I would have no hesitation in recommending your services. Many thanks.
Mr Barron
Extremely happy customers, railings look amazing. Many thanks .
Platinum Builders
Very pleased with the quality of the product
Mr Gray
I just wanted to pass on my sincere gratitude and thanks to you and your team for pulling out all the stops to get my gate delivered within just two weeks and well in time for it to be in place by my daughter’s wedding. You have gone above and beyond the call of duty and your efforts are very much appreciated.
Mrs Cubitt
Everyone agrees that [the gate] looks very smart. Many thanks for an excellent product at a very competitive price.
Mr Hurrell
I’d just like to thank you on a job well done. The fit is perfect and now they’re in place look superb. Thanks for the swift and courteous service.
Mr McDonagh
The railings fit perfectly and I am very happy with the quality and finish. Happy to recommend you.
Mr Frayn
They [railings] look fantastic. Thanks for all your advice and help, we would certainly recommend you.
Mr Nathan
Just to let you know we are very happy [with] the gate. The railings look great in situ. Thanks, I hope to deal with you again.
Apple Carpentry
I just wanted to acknowledge safe receipt of our Bespoke Gate and to thank all involved for such a wonderful product. My wife and I are thrilled with the design, quality and craftsmanship. Please will you pass on our thanks to all involved.
Mr Router
We are delighted with your product and would be happy to recommend you to others.
Mr Maguire
Just wanted to say thank you for our Greenwich gate and railings which were installed today. They look great and we’re really happy with them.
Mr & Mrs Ramsay
We are really pleased with our iron railings. They are good quality and fit perfectly. Thank you.
Mrs Smith
Just a line to say how pleased I am with the handrail. It is very good quality. I bought it for my sister to help her get in and out of her house and it is ideal. Many thanks
Mr Dexter
Gate arrived, been put up by my builder, and looks great. Thanks.
Mr Ram
We are very pleased with the railings that we ordered from you. We were grateful for all your friendly help and advice when ordering, and my wife was particularly happy to find that we could have our railings finished in a charcoal grey colour to match our patio stones and furniture. The railings have been getting lots of compliments from family and friends, and as mentioned, we are very happy with the railings and the service you provided. So thank you all very much, and naturally, we wouldn’t hesitate to recommend you to anyone who may be looking for railings in the future.
Mr & Mrs Denton
Just to say thanks for your excellent service in producing and delivering my recent order quickly and efficiently. Product quality is excellent.
Mr Smith
Safely received and fitted this weekend. The handrail is excellent quality and looks great. I spoke to Anthony a few days ago for advice on how to fit. He was really helpful and recommended bolts from Screwfix (their reference 14044). These are really easy to fit and I was amazed how strongly they secure the handrail. Thanks for both an excellent product and excellent service.
Mr Mawhinney
The railings are looking superb, they look wonderful, thank you.
Mr Reid
We would like to thank everyone at Gates Railings Direct for the excellent quality of our Mayfair railings and the brilliant customer service we received throughout the ordering and delivery process. I would be very happy to recommend your company and products to everyone. Thanks again from the Palmer family.
Mr & Mrs Palmer
At long last the railings are now finished and have attracted some very pleasant comments from neighbours and friends. As promised please find attached some photos. Great Job, thanks a bunch.
Mr Taylor
I finally finished painting the railings and I absolutely love them. 5 coats of paint: One coat Zinsser primer on the galvanized, then 2 coats Farrow and Ball metal Primer and 2 top coats of Farrow and Ball Railings colour in gloss. I hope you like them as much as we do! Thanks for making such wonderful railings!
Mr Micouris
Our railings have now been fitted, and they look absolutely fab. Will be ordering some more soon.
Ms Regan
Just to let you know that we have had our gates and railings fitted and that we are very pleased with the results. We would like to thank you for your assistance whilst ordering and the quality product that we have received.
Mr McGinn
Just to let you know that I have just taken delivery of my hand rail. I am absolutely delighted with this. It has been expertly made and looks magnificent. I can’t wait to get it painted and installed. Please give my thanks to your skilled craftspeople. I only wish I had more steps.
Mr Robey
I thought I should write to send you my appreciation of the service I received from your company this month. You didn’t just beat your delivery date, you were so far ahead of it that getting the gate fitted was very simple. It really is great to come across company that performs so brilliantly- thank you so much. I’m very proud of my gate, so much nicer than the former one.
Mr Nancarrow
Your service has been above and beyond which is unusual nowadays.
Ms North
Just to say thank you for the very quick delivery of the door, 10/10 for service, a pleasure to do business with you.
Mr Proctor
They arrived safe and sound! Still wrapped up ready for installation, but they look really nice.
Mr Messenger
