- What information do we collect about you?
- How will we use the information about you?
- Access to your information and correction
- Other websites
- How to contact us
What information do we collect about you?
We collect information about you when you submit an enquiry via the contact form on our contact page. Website usage information is collected using cookies.
We do not send your data to anyone else without your prior permission.
How will we use the information about you?
We collect information about you to process your enquiry and your order when you buy from us.
We use your information collected from the website to personalise your repeat visits to our website.
Gates Railings Direct will not share your information for marketing purposes with companies outside the company.
In processing your order, we may send your details to, and also use information from your credit reference agencies and fraud prevention agencies.
We do not send out any marketing materials by post or electronic means.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us by email. We may make a small charge for this service.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
Credit card data
Payments made online are made through our Third Party payment gateway Barclays Card Payment Gateway and through their secure servers. Please view their website to view their security policy. Payment details taken over the telephone are input to the Barclays Card Payment Gateway immediately. We do not store any card details on our premises or in our operating systems. Once your card details have been input to the Barclays Card Payment Gateway they are cross shredded and/or incinerated.
We use live chat software on our website, this is provided by Click4Assistance, a 3rd party UK based Software Company. Information regarding how the data is processed and stored can be viewed here.
How to contact us